Privacy Policy & SMS Terms
Last updated: 2026
1. Introduction
CMBDMB ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information, including any phone numbers you provide for SMS communications. By using our website and services, you agree to the practices described here.
2. Information We Collect
We may collect the following types of information:
- Contact details — name, phone number, and email address when you voluntarily submit them through our forms, chat widget, or by calling us.
- SMS opt-in consent — a record that you have agreed to receive text messages from us, including the time and method of consent.
- Usage data — information about how you interact with our website, such as pages visited and device type.
3. SMS Terms & Consent (A2P 10DLC)
By providing your mobile phone number and checking the consent box on our website, through our chat widget, or by otherwise submitting your number to us, you expressly consent to receive SMS text messages from CMBDMB at the number you provided. This consent applies to messages sent using an automated telephone dialing system.
Message content & purpose
Messages may include appointment reminders, service updates, promotional offers, account-related notifications, and responses to your inquiries.
Message frequency
Message frequency varies and may be up to several messages per week. You will only receive messages for which you have opted in.
Opt-out instructions
You may opt out of receiving SMS messages at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message we send. Upon opting out, you will receive a single confirmation message. No further messages will be sent unless you re-subscribe.
Help & support
For help with your SMS subscription, reply HELP to any message or call us at 3108718329.
Carrier & messaging fees
Standard message and data rates from your mobile carrier may apply to messages you receive from us. You are responsible for any such fees.
4. How We Use Your Information
- To deliver the SMS messages and services you have requested.
- To respond to your inquiries and provide customer support.
- To send service updates, reminders, and promotional communications.
- To improve our website, services, and customer experience.
5. How We Share Your Information
We do not sell your personal information. We may share your information with service providers who help us operate our business (such as SMS delivery and CRM platforms), all of whom are bound by confidentiality obligations. We may also disclose information when required by law.
6. Data Retention & Security
We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access.
7. Your Rights
You have the right to access, correct, or delete your personal information, and to opt out of marketing communications at any time. To exercise these rights, contact us at 3108718329.
8. Contact Us
If you have questions about this Privacy Policy or our SMS practices, please contact us at 3108718329.